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Vision Express

Full Time

Job Reference: 10139 The focus here is taking time to get things right from the warmth of the welcome, to the thoroughness of the eye examination. Literally at the heart of the store, youll be a key ambassador for the business, so youll need to be someone who is at ease engaging with people. Youll take real pride in the quality of your work and treat every customer as an individual. As youd expect youll spend most of your day working closely with customers, testing eyes, fitting contact lenses and delivering the standards of service and expertise that sets us apart. Youll be a key part of the handover to the retail team, making the best recommendations for the customers needs whether that be spectacles or contact lenses. However, youll see far more than just the examination room. As a key part of our business, youll work closely with the Manager to build a successful team to deliver an unrivalled customer experience. This means encouraging best practice and the very highest standards at all times. Working closely with customers youll also be required to make medical referrals where appropriate. The team around you will support you every step of the way - and as youre a specialist, theyll also look to you for support and advice. You can expect a busy but highly professional culture where everyones working towards the same goal: providing a truly expert and individual service for every customer, leaving them looking and feeling great. Needless to say, well support you with your development and opportunities for long-term potential. Job Requirements So what do you need? Be able to lead by example, especially in terms of customer care and professional standards Have a strong commitment to teamwork and supporting others to learn Be commercially aware, with ideas of how to help shape business performance and drive sales performance Be fully qualified and GOC registered Ideally registered with The College of Optometrists If youre looking for a professional environment with plenty of customer interaction then this is the perfect place for you.
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