We are representing a client in Sheffield who is looking for someone to join their team on a temporary basis for 3 months.
Create appointment schedules for field staff and provide full details to the client including confirmation letters.
Answer queries from the clients regarding company programmes the same working day.
Provide support and information to other department when requested
Update the database with reports provided by the field team within the client specific SLAs.
Answering inbound telephone calls within agreed timescales. All voice mails to be responded to within 6 hours.
Administering questionnaires to clients
General admin support as required
Assisting new members of staff during induction and probation periods
Assisting with colleagues work during absences
Attending meetings and training sessions as required
Any other request made by a Manager or Director
Providing holiday cover within the health surveillance team
Experience in an office environment is desirable
Experience of dealing with clients/customers is desirable
Knowledge of Outlook and Word is essential and knowledge of Excel and PowerPoint is desirable.
Experience in diary management is desirable.
Experience within a role requiring good geographical knowledge is desirable.
Customer Service skills
Good administration skills
Good UK geographical knowledge
Diary management skills
Exemplary communication skills
Good telephone manner
Proficiency in Word, Excel, PowerPoint &
Time planning and priority setting
Good Interpersonal skills
Flexible in approach
Opening hours between 8am - 6pm (37.5 hours per week - Hours to be confirmed by the manager)
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy
Please apply with your CV to: Danielle Castrignano
Please note: This job is not covered by BeSpotted applicant protection.